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Credit Card on File Policy

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Thank you very much for trusting us with your care. It is our policy to require patients to have a credit card on file. The reason we require the credit card is (1) for unpaid bills and (2) to cover our “no show” fee. Many patients have high deductible plans, or do not understand their responsibilities for payment, and simply do not pay us for the services we provide. In addition, on average, between 5% and 10% of our scheduled patients do not attend their appointments without providing advanced notice to us. 

Although you may have excellent insurance and are most likely very diligent about attending your appointments, or providing notice, we must apply our office policies consistently to all patients. Please be assured we would never charge a credit card inappropriately, and it is always the right of a cardholder to dispute a charge. 

Please further understand that it has become exceedingly difficult for individual, small practices like Kirsch Dermatology to operate. These policy changes are necessary to ensure the ongoing viability of our office. 

We appreciate the opportunity to share this information with you. Please let us know if you have any questions.

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